- Terms and Conditions
Terms and Conditions
These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the Compucart Anything Office (“Provider”) website located at the domain name, www.compucart.co.za (“the Website”)
We have a number of delivery options available including courier networks, overnight road freight as well as same day air cargo to any ACSA airport. Our wide logistics network allows us to deliver both locally and nationally with quick turnaround times and accommodates any orders that our customers need urgently. All account customers receive free delivery within a 50km radius of our premises.
When receiving your order
Please check your order against the Delivery Note or Tax Invoice to ensure that everything is correct before signing the Delivery Note. Should any item/s be missing or damaged, this will be noted on the Delivery Note.
Compucart Anything Office will not accept responsibility for any items which are found to be damaged/missing after the driver or courier has left or the parcel has been removed from the our premises.
We will make every effort to ensure that the information displayed on our website is up to date and accurate at all times. However, should an ordered item be out of stock, the price has changed or any other delay is incurred, we will make every effort to contact you to make alternative arrangements.
- If you are not completely satisfied with the purchase you have made, you have 48 hours to return the goods for a full refund. The items being returned needs to be unopened and in its original packaging.
- Any returns after the 48-hour period is limited to being returned within 5 working days from date of purchase. Anything being returned within in this period will be subject to a handling fee of 15%. The items being returned needs to be sealed and in its original packaging.
- Proof of purchase needs to be provided before any returns are processed.
- Any ad hoc or bespoke product that is made to order are not returnable or refundable unless there is a manufacturing fault with the item.
- If you have used a product and found it to be damaged or faulty, we will collect the product at our expense and either replace or repair the product, depending on the circumstance.
- Payment terms are strictly 30 days from statement for approved credit accounts.
- Payment can be made via EFT into the following bank account:
Branch Code: 197305
Account Name: Compucart Anything Office (Pty) Ltd
Account Number: 1142128199
Account Type: Cheque / Current Account
Goods will only be supplied once payment has cleared in our bank account.
We understand that when shopping online, security is of the utmost importance to you. We guarantee that all reasonable precautions to protect your online B2B transactions have been taken so that you can have as safe and secure an experience as can be reasonably provided. When you request a quote on online B2B, your requests are encrypted using Secure Sockets Layer (SSL) encryption technology, the industry standard in e-commerce transaction security. Encryption scrambles the information transmitted across the Internet, including your name and address. SSL also verifies the identity of the server and confirms that the original message arrives safely at its destination.
You can also be assured that your details are not stored on computers directly connected to the Internet and that personal information which is stored in our back-end system and not anywhere on the web site.
Information collected from visitors to the Compucart Anything Office website
We do not collect personal information about individuals except when you knowingly provide personal or corporate information. If you provide Compucart Anything Office with details such as your name, e-mail address, mailing address or telephone number, we may use this information to alert you to product upgrades, special offers, updated information, and new services. We do not sell or share information about you as an individual with any other entity.
Updating of these Terms and Conditions
Content Facilitator and Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the user’s obligation to periodically check these Terms and Conditions on the website for changes or updates. The user’s continued use of this website following the posting of changes or updates will be considered notice of the user’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Limited License to General Users
This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Compucart Anything Office. The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant.